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CarPro-Cquartz CarPro, a leader in the pro detailing market, was established in 2009 by people who love their cars. We wanted to make great car care products available to other enthusiasts. Our progressive vision and advanced technology brought coatings, such as CQuartz, to the market when it was still unknown to the Western Hemisphere. CarPro was the original creator of Nanotechnology car detailing products and continue to bring new professional car detailing products and fresh ideas to the masses. From interior coatings and cleaners to our most well-known ceramic paint coating, CQuartz, we have something for every car care need. Your car deserves the ultimate protection and we offer the products that deliver professional results.

 
 
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Old 18-07-2020, 07:53 AM   #1
m0bov
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Broken Elixier bottle

Hi, second time I used it, the bottle head came off. Glued it back on but nothing comes out, so used another bottle. Raised a ticket with CYC but no reply (never ever get replies). Bit disappointing for such a pricy product.
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Old 18-07-2020, 08:20 AM   #2
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How did the head come off? I’ve got elixir, and lots of other CarPro bottles, and never had an issue with any of them.


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Old 18-07-2020, 09:53 AM   #3
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There was a post in a CarPro discussion group about the same issue and someone from CarPro (Avi I think) said there had been a defective batch of sprayers

https://www.facebook.com/photo?fbid=...70246033883730
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Old 19-07-2020, 11:22 AM   #4
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Here's the CarPro UK distributor for you to contact...

https://www.slimsdetailing.co.uk/contacts/
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Old 19-07-2020, 11:50 AM   #5
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If you do contact Slim's, let us know how you get on, will be interesting to see if it's the same old, same old.
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Old 19-07-2020, 09:46 PM   #6
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Lol yep same issue. It’s poor customer services from cyc and looks like cquartz don’t watch this thread either. I will contact slims.
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Old 21-07-2020, 12:50 PM   #7
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Unsurprisingly no response from Slims....
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